In-Home
I.T. Services
Certified, independent tech support that comes to you. No upselling. No ticket numbers. No overseas hotlines. Just a real, local expert who knows your name — and actually fixes the problem.
Not your average tech support
Tired of "The Squad" overcharging and under-delivering? There's a better option — certified, local, and actually on your side.
No Upsells. Ever.
Corporate technicians carry sales quotas. I don't. If your problem has a $50 fix, that's what you'll hear — not a pitch for a replacement machine or a monthly protection plan you'll never use.
Certified. Not Scripted.
CompTIA A+, Network+, and Security+ certified — plus ISC2 in cybersecurity. That means I understand your hardware at the architectural level, not just following a diagnostic flowchart.
I Come to You.
Your WiFi dead zone doesn't exist at the store. I diagnose on your network, in your home, with your actual setup — where the problem actually lives. No hauling equipment across town.
What Agent K handles
Windows, Macs, gaming rigs, printers, phones, WiFi, small businesses — if it plugs in and causes headaches, consider it covered.
Desktop & Laptop Repair
Slow machine? Before spending $1,000 on a replacement, let's try an SSD upgrade and a proper tune-up. In most cases, your existing computer can run like new again.
WiFi & Network Solutions
Dead zones, dropped connections, slow speeds — diagnosed in your actual home. From mesh WiFi systems to router configuration, every room covered.
Custom Gaming PC Builds
100+ custom builds completed. Parts sourced locally, assembled with precision, optimized for your exact use case — streaming, 4K, or raw horsepower.
Printer Setup & Repair
Drivers, wireless config, network handshakes — all handled so you can just hit Print and know it'll work every time.
Mobile Device Support
New phone setup, transfers, and settings guidance for iPhone and Android — done patiently, at your own pace.
Personal Tech Shopping
I evaluate your needs, find the right product at the best local price, and spare you from paying for specs you'll never use.
1-on-1 Computer Lessons
Technology is a tool, not a burden. Personalized lessons on basic skills, email, internet safety, and more — at your own pace.
Backup & Data Recovery
Automated backups so your photos and documents are always safe — and if something's already lost, I'll do everything possible to bring it back.
Small Business I.T.
Enterprise-grade expertise without the enterprise invoice. Workstation setup, fleet management, and reliable support for local offices.
Three phases. One mission.
No mystery, no runaround. Here's exactly what happens from the moment you reach out.
The Briefing
Call, text, or email with your symptoms. I'll give you a plain-English diagnosis and a straight, no-pressure quote.
The Operation
I come to you — or pick up equipment if preferred. Clean, precise work, no corners cut. Parts sourced locally for builds.
The Debriefing
You'll know what was wrong, what I fixed, and how to catch it early next time. You leave every appointment more informed than when I arrived.
Straight answers. No jargon.
Questions I get every week — answered honestly, so you can make smarter decisions about your tech.
My computer is slow — do I need a new one?
Almost certainly not. An SSD swap and startup cleanup will make a 5-year-old machine feel brand new. Replacement is rarely the first answer.
How do I know if my router needs replacing?
If it's more than 4–5 years old, runs constantly hot, or can't reach rooms it used to — it's likely the culprit. A mesh system can transform a frustrating network.
Is Geek Squad actually worth it?
For a simple drop-off, sometimes. But their techs follow scripts and carry upsell quotas. For anything nuanced, an independent certified tech wins almost every time.
What's the #1 thing I can do to protect my data?
Set up automated off-site backups — the 3-2-1 rule: 3 copies, 2 formats, 1 offsite. Takes 30 minutes. Most people skip it until it's too late.
How much does a custom gaming PC cost?
A solid 1080p build starts around $700–$900 in parts. 1440p lands $1,000–$1,400. 4K starts at $1,500+. Local sourcing means no shipping delays.
Can you help an elderly family member with their device?
One of my favorite services. Patient, plain-language sessions with zero rushing — tailored entirely to their comfort level.
Based in Dublin. Serving Columbus.
I cover the greater Columbus metropolitan area. Not sure if you're in range? Just reach out.
Ready to get your tech working?
Describe what's going on and I'll follow up with a straight quote and available times. No commitment required.
Dublin, Ohio · Mobile throughout Columbus Metro
Typically within a few hours during business hours
Ask about discounts for seniors, veterans, and repeat customers